![]() HP SIMPLESAVE PORTABLE HARD DRIVE USER MANUAL ABOUT YOUR HP SIMPLESAVE DRIVE – 3 About Your HP SimpleSave Drive Features LED The power/activity LED is located on. Restoring Factory Hard Drive Capacity. July 19th, 2007 Author: Dmitry Postrigan 531 Comments. This article is a complete guide on recovering your hard drive’s. ![]() Portable USB Hard Drive Troubleshooting and FAQThe following article provides information for common issues you may experience with your portable (external) USB hard drive. Q: How do I begin the installation of the NTI software? A: When you connect the Toshiba USB hard drive the Auto. Play function of Windows XP & Vista will prompt you to install backup software.
Before you can install Windows 7 from a USB flash drive, you must properly format the drive and then copy the setup files to it. Here's how.![]() Note: Windows 7 and Windows 8 do not allow USB hard drives to Auto. Play. You will only be prompted to open the drive to view files or use this drive for backup. In this case, select Use this drive for backup. Q: Why can't my tablet detect my external hard drive is connected? ![]() A: You must format the external hard drive to ex. FAT to work with Android tablets. Most external hard drives are formatted NTFS by default. Click here for instructions to format the external hard drive for use with an Android tablet. Q: How do I format My Toshiba External hard drive for use on my Toshiba laptop (PC)? A: Click here for instructions for formatting an external hard drive for PC use. Q: How do I reformat My Toshiba External hard drive to be used on my MAC Computer? A: You can change it to FAT (ms dos) to work with PC and MAC. For MAC use only, reformat to Mac Extended. Click here for instructions for formatting an external hard drive using a MAC computer. Q: Where can I download the NTI Backup Now EZ software on the Toshiba Website? A: To download NTI Backup Now EZ software CLICK HERE. For general assistance with downloads, see Support Bulletin 9. Obtaining downloads and support docs from the Toshiba Support website. Q: How do I bring back My Toshiba external hard drive to factory settings, or delete the current files on the ext drive? A: No need to reformat the drive. Steps to delete files: 1. Access the Toshiba External hard drive and look for the folder MY FILES (which contains your backup files) and delete it. Now look for the folder IMAGES (which contains the complete system backup) and delete it. Now your Toshiba External hard drive is back to factory settings. Q: Does Toshiba provide any software drivers for the Canvio External Hard Drives? A: The Toshiba External hard drives are plug- and- play devices. No genuine Toshiba drivers are needed or provided by Toshiba. When you plug the drive into a USB port on your laptop (for the first time on that particular laptop) the drivers will install automatically. Contact www. microsoft. ![]() ![]() Windows Operating system or contact the manufacturer of your computer. Q: How can I test my Canvio External Hard Drive for errors? A: You can run the Windows Check Disk tool. Q: Can I use My Toshiba external hard drive as a storage device only (not using the NTI software)? A: Yes, the NTI Software Program is not necessary to use the drive as a storage device. Q: Does Toshiba offer Data Recovery Services? A: Toshiba does not warrant your data nor do we offer data recovery services. A third party Data Recovery Center such as www. Q: When backing up Complete System I keep getting “Completed with Errors”. If your convert your USB hard drive to NTFS you can speed up your backups. Also, backup speed is also depended on the your computer’s performance. Q: Why can’t I modify the source for Complete System Backup job? A: Complete System Backup will back up the complete physical hard drive including all the drive letter partitions and hidden partitions. The restored duplicate file will have a “(1)” added to the end of the name. Q: How can I add another job to the program? A: The backup program only allows for two jobs, one File & Folder and one Complete System.
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