If you only depend on lecturing, theories and dry training models while running a conflict resolution or negotiation skills training, your participants may end up not getting too much value out of it and there's a good chance of them getting disengaged and lose interest. A big word of advice when delivering these two topics is to try to use as many engaging activities as you can where you can get your class participants involved into role plays or activities as a skill practice. Below are some activities that you can use right away that will help you make some key learning points related to professional negotiations and resolving conflict. This is a competitive negotiation skill practice activity that has several other learning outcomes like how teams in an organization are responsible for creating the climate and culture and how the actions of one team can affect other teams. Did you know that we just added a FREE review game to each of our It adds loads of fun and ends your training class on a high note! The game is all done in Power Point and comes packed with questions and answers around your so you can easily review the content of the training, enhance retention and ensure your training participants are engaged till the very end. Just split your class into teams that compete to win a final competition by answering questions and getting points in a series of fun rounds. That’s not all! Just like our, the game is completely customizable so you can easily use it with other training topics you teach. Just change the questions/answers, imagesetc, Save as a new file & create any number of other review games and always end each class you teach on a high note. A list of conflict resolution, negotiations and influencing skills games and activities to spice up your training. Six fun and powerful games and ideas used to train world class customer service teams. Training Games for Customer Service Teams. In conflict resolution. Watch this short video. Jeanne Parks, Trainer & Business consultant, San Francisco, USA I've been using training course materials for a number of years. They have some of the best products I seen on the market. Looking for engaging games, information and content Training Course Material is the way to go. Some of the best reviews I've ever received were after I put on presentations using training course material content. If you want to wow your clients, if you want to stand out in the crowd, if you just want to be the best you can be, use Training Course Materials.
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March 2018
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